Our Services

Provision of Services on

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ICPHER provides a wide range of services to its clients and these are merged into a number of areas of work, each structured as an independent line of work with a line manager and a diverse and competent team of staff. Our structuring is based on our inspiration to build a local franchise with global standards in all our services. Our range of services are explained below:

ICPHER Training and Capacity Building (ITCB)

 ICPHER has through its years of existence designed and delivered result-oriented training and capacity building programs for a wide range of actors and sectors to become one of the leading firms in capacity enhancement. Our training and capacity building portfolio includes formal training and capacity enhancement programmes, combing a wide range of robust and dynamic techniques and processes towards making our work client centered and tailor-made for the specific client the specific client to bring forth the expected results.

One of the core elements in the ITCB portfolio is our strength and competency in curriculum development. In this, ICPHER has worked with numerous institutions to develop curricula for implementation as training modules for a wide range of target clients ranging from high level management training and capacity building to community-based trainings. We consider curriculum development a key component of developing relevant, client-oriented and effective training packages complete with training modules and delivery manuals.

All our training and curriculum development initiatives are based on solid research-informed Training Needs Assessment (TNA) that are conducted in open and participatory processes aimed at capturing the current levels of knowledge vis-à-vis the expected levels of knowledge to carefully understand the existing gap. In addition to this, our training approaches and methodologies have evolved over time to incorporate and leverage on Information Communication and Technology (ICT) for more effective and efficient delivery.

To this end, ICPHER embraced online /virtual learning as a platform that has the potential to change the design and delivery of training even before the emergence of COVID-19. So far, we have developed a wide range of virtual training packages and are in the process of converting most of our training materials to online/virtual learning. To facilitate this, ICPHER has a strong and dedicated team of IT professionals working under the Curriculum Development Consultant to convert all training programs to online/virtual training.

Our approach to training and capacity building has led to the formation of strong and lasting partnerships with our clients for whom we have developed training curriculums and packages as well as carried out trainings for and these include the Kenya Women Parliamentary Association (KEWOPA), among others. The list of clients that we have worked with in this docket includes:

ICPHER Research

ICPHER strongly believes in the power of research to transform institutions, interventions as well as populations globally. To this end, the organization has developed and entrenched research as one of the key facets of its work by consolidating a team of competent research professionals and supporting this team in developing and advancing their skills in various elements of research. In research, ICPHER focuses on Action and Applied Research mainly in conducting Institutional Assessment, as well as participatory research for development agencies. Our work in research is centered around the following areas:

ICPHER Institutional Strengthening and Organizational Development (ISOD)

ICPHER appreciates that to facilitate change, institutions and organizations ought to be supported to be able to deliver the desired results. In this regard, ICPHER undertakes consultancy assignments aimed at building and strengthening the capacities of institutions to enhance their performance and make them relevant to their mandate and existence.

Over the years, these assignments have revolved around Management Advisory, Institutional Assessments, Capacity Building and Training, Human Resource Development (HRD among others. Our approach to organizational development typifies a “whole of organization” approach, which assists decision makers and stakeholders in understanding current challenges, requirements, and the means to address change. We begin by understanding the priorities of the organization and its stakeholders before developing a set of diagnostic tools to gather information to develop a clearer picture of the needs of the organization and its objectives. In this docket ICPHER has successfully delivered numerous assignments in Kenya, Uganda, Tanzania and Rwanda.

ICPHER ICT4D

We are involved in the development of software and solutions across numerous industries in Kenya. We have designed and developed solutions to aid SME’s in Kenya to promote efficient business management, filing of taxes and management of Human Resources. We have also been involved in the development and deployment of software used across SACCOs to manage member registration and contributions.

We have deployed solutions for agricultural management to help farmers keep stock of produce and manage their seasonal production of crops. We have been involved in the design, development and deployment of hospital management systems to aid clinics and small hospitals automate their process and migrate to paperless processes for patient record keeping, diagnosis and storage. This scope has enabled us to have a diverse view of the technology field, with the ability to build and deploy systems across any fields.